URGENT! Customer Service Representative

Job Overview

Date Posted: March 23, 2015
Hiring Company: FIS Global Solutions Phils
Work Type: Full time
Salary: Confidential
Work Location: Makati City
Category: Call Center, Customer Service & Technical Support
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Job Description / Requirements

Job Description:

– Responds to customer inquiries and complaints by following techniques provided
– Inform customers about services available and assess customer needs
– Responsible for providing customer service for US clients to the best of his/her ability, in a professional and courteous manner through Voice
– Should always be willing to find answers to all questions addressed to them

– Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field
– At least 6 month(s) of working experience in the related field is required for this position
– Must have above average English communication skills
– Must be willing to work on a shifting/graveyard schedules
– Must be willing to work during holidays and weekends
– Must be willing to work in Makati City
– Full-Time position(s) available

How to Apply

HOW TO APPLY: Online Apply directly to this advertisement or send your resume to BPO_PHCareers@fisglobal.com Walk in and enjoy our one day hiring process MAKATI OFFICE ADDRESS: 9F Ecoplaza Building, Chino Roces Avenue Extension, Makati City Recruitment Hours: Monday to Saturday 11AM to 5PM (from MRT Magallanes Station ride a jeepney going to Ecoplaza) *please bring your updated resume and a valid ID ORTIGAS OFFICE ADDRESS: 16F Robinsons Cyberscape Alpha, Sapphire and Garnet Roads, Ortigas Pasig City Recruitment Hours: Monday to Friday 11AM to 5PM (at the back of Robinsons Galleria) *please bring your updated resume and a valid ID

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