|Date Posted:||May 31, 2016|
|Hiring Company:||Liacom Offshore Outsourcing|
|Work Type:||Full time|
|Work Location:||Our office is located at the 2nd Level of West Insula Building, West Avenue, Quezon City. Our building is just beside Emerson Building (across SM City North EDSA)|
|Category:||Call Center, Customer Service & Technical Support|
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URGENT!! Customer Service Representative in North EDSA – Php 28,000.00 Monthly with great incentives
Welcome to Liacom Offshore Outsourcing.
Liacom Offshore Outsourcing is composed of a strong workforce with years of experience in the BPO industry. Our headquarters is located in the Philippines in one of the country’s business districts, Quezon City.
Our success can be attributed with our passion for providing world-class customer service and support to help any company achieve their business goals. This passion for great service is complemented by the use of current technology with our communication and network infrastructures and up-to-date customer management systems to ensure we deliver quality service.
Our business philosophy concentrates on building solid and long-term relationships with our clients thus creating more opportunities for our employees which make can result to successful partnerships.
We revolutionize the meaning of business process outsourcing.
We are currently hiring for Customer Service Representatives for our North EDSA site. Please see below for the qualifications and job description of the position:
Effectively manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritise, and manage time effectively
Completed at least 2nd year in college
Excellent customer assistance and problem solving skills
Willing to work on graveyard, changing schedules, and holidays
Please secure important documents (such as NBI, SSS details) to speed up your hiring process should you qualify.
Interested applicants may simply send their resumes to charilyn [dot] faustino [at] liacom-outsourcing [dot] com with “PINOY JOBS” as the SUBJECT.
To get a faster response, you may also send us your application through this number 0977.692.1598 following this format;
FULL NAME/EDUCATIONAL ATTAINMENT/POSITION APPLYING FOR/ PINOY JOBS
(eg.Tricia T. Gerardo/College Undergraduate/Customer Service Representative/ PINOY JOBS).
Please visit our website at http://liacom-outsourcing.com for further details.
Interested applicants may simply send their resumes to firstname.lastname@example.org with “PINOY JOBS” as the SUBJECT. To get a faster response, you may also send us your application through this number 0977.692.1598 following this format; FULL NAME/EDUCATIONAL ATTAINMENT/POSITION APPLYING FOR/ PINOY JOBS (eg.Tricia T. Gerardo/College Undergraduate/Customer Service Representative/ PINOY JOBS). Please visit our website at http://liacom-outsourcing.com for further details.
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