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Technical Support Representative

Provide first level customer support for network and VoIP related issues and outages.
Accurately process and record call transactions using designated ticketing system software.
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
Monitor IP PBX server infrastructure.
Interact with company’s field network engineers as remote technical support.

Salary: ₱25000 - ₱30000
Address: Unit 2201 Pearl Bank Centre 146 Valero Street, 1226 Metro Manila

How to Apply:

Must have at least 1 year experience in VoIP. Must have at least 2 years experience in Customer Service and Support. Must have at least 1 year experience in Cisco Networking. Excellent communication and customer service skills

 

Apply at Bossjob.ph today!