Product Support Coordinator


Reports to the Team Leader and Operations Manager. As Product Support Coordinator, you will be required to contribute to the provision of quality service by providing administrative support to the operations team in a professional and efficient manner and will reflect the company’s reputation in the real estate industry. You will be responsible for assisting the Team Leader in ensuring the launch of successful software products and changes through rigorous testing and documentation. Success in this role depends on the candidate’s ability to master how a product works and to apply that knowledge during testing and documentation activities. You must also be a great communicator who can break down complex concepts to provide clear and concise information to all levels of users

Study how a product should be configured to meet the requirements of the client
Assist the team in preparation of necessary documents using Adobe InDesign
Prepare test cases based on the client’s requirements and check whether the product passes these standards
Run a diagnosis of issues and determine ideal behaviours to ensure that accurate information is passed on to the development team
Keep organised logs of bugs, issues, and change requests

Salary: ₱20000 - ₱25000
Address: 4th floor, 6780 AYala Avenue, Makati City

How to Apply:

REQUIREMENTS Candidate must possess at least Bachelor's/College Degree in any field. A tech-savvy and analytical mind, with keen attention to detail A knack for thinking like the user A self-starter approach with a high dose of accountability and ownership Ability to work with minimal supervision Ability to work under pressure and within tight deadlines Good written and verbal communication and interpersonal skills Knowledgeable in Adobe InDesign Proficiency in MS Office applications, with Google Applications experience a plus


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