Identifies customer’s needs to achieve satisfaction.
Attempts through persuasion, provides appropriate solutions and alternatives to ensure customer resolution.
Provides notations on customer transactions, interactions, comments and complaints to ensure quality on calls to achieve great feedback.
Manages incoming calls, provides customer assistance and answers queries
Job Type / Category
Required Education, Skills, and Qualifications
At least 6 months of Customer Service Representative
At least 2 years in college
Salary: Php 17,000 to Php 21,000