Collections Specialist

The primary duty of this position is to manage a collections portfolio of over 300 accounts representing $5M – $10M in receivables to maximize prompt payment. The successful candidate will take ownership in managing an accounts receivable portfolio of diversified customers primarily within the dealer / distributor channel. This position will drive collection results to achieve business unit and enterprise targets for a customer base of approximately 300 to 600 accounts. An essential element of this role will include building effective customer relationships and collaborating with internal and external business partners to maximize collections. This individual must be able to work in a fast-paced environment where the ability to prioritize is key and teamwork is a must. This individual must embrace change and be willing to work as a change agent to continually improve the credit and collections process. Must evaluate and make credit decisions on customer orders based on account performance and other credit related data. Other responsibilities include dispute management, research, resolution of unapplied cash and open credits and the preparation of month end reports. This candidate must possess excellent verbal and written communication skills and express themselves in a professional manner.

Salary: ₱30000 - ₱35000
Address: 10F Robinsons Cyberscape Alpha Building Garnet Road Ortigas Center, Pasig City

How to Apply:

·        3 years in a computerized corporate environment, Oracle experience preferred ·        2+ years of retail commercial collections on medium to high volume customers ·        2+ years with electronic invoicing (B2B, EDI, 3rd Party Postings) ·        Ability to exercise discretion and independent judgment on matters of significance ·        Strong Excel skills including v-lookups & pivot tables ·        Detail-oriented with the ability to prioritize and meet deadlines ·        Ability to perform root cause analysis and drive problem resolution ·        Excellent customer service, communication & negotiation skills ·        Ability to build relationships and drive collections while maintaining a low percentage of delinquent invoices ·        Amenable to work the night shift. ·        Willing to work in Ortigas.


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