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We are in need of Technical Support Specialists! Earn up to 29K in Eastwood QC

Description:

As a Technical Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands.

You will also be responsible for;

·        Answering incoming calls from customers

·        Resolving customer inquiries/requests

·        Developing and maintaining accurate files

·        Ensuring customer requests are handled in an appropriate and timely manner

·        Utilize various Concentrix and client-based tools and applications for customer management and servicing

·        Provide cutting-edge service in a friendly, confident and knowledgeable manner



Requirements:

Basic Qualifications:

·        At least high school graduate

·        Experience of at least six months in the BPO industry are preferred

·        Excellent English communication skills

·        Working knowledge on computers

·        Good customer service, multi-tasking and problem-solving skills

·        Willing to work in shifting schedule

Enjoy these awesome benefits when you join us as a Technical Support Specialist:

•      Paid training

•      Benefits after 6 months

•      Vacation entitlement upon hire

•      Career pathing and advancement opportunities

•      Competitive salary

•      Monthly performance incentives

Salary: ₱20000 - ₱30000
Address: Mezzanine Floor, MDC 100 Building, Eastwood City