Virtual Assistants (Dayshift – Cebu based only)


Join our growing team of superstars!

About the Role:

We are hiring Virtual Assistants to provide administrative/client services support Australian clients and their business. All activities other than direct client sales should be handled by this role. This will involve general administrative duties such as handling telephone enquiries, managing databases, managing files to ensure compliance.

Tenured (3 years experience) employees from the KPO, BPO, Outsourcing & Shared Services companies open to being trained in this Industry are welcome to apply!

Tasks and Responsibilities:

  • Manage incoming emails, mails, faxes & message bank.
  • Sales support, (e.g. Assist with client appointment booking, research into client recommendations, quoting, processing, filing and preparing client documents).
  • Liaising with fund managers, administrators and life companies/banks regarding client affairs.
  • Client service, (e.g. attend to client query and request).
  • Maintenance of client databases and creation of files.
  • Assist with management reporting on a monthly basis or as required.
  • Processing applications, renewals or changes to existing client records.
  • Ensuring regulatory compliance.
  • Developing and maintaining professional relationships with new and existing clients.
  • Contribute to the growth of the business by suggesting system/process improvement.

What’s in it for you?

  • Dayshift schedule with weekends off
  • HMO Day 1 + 3 dependents. for free
  • Competitive Package and benefits
  • 2-week Christmas Break and Annual Leaves
  • Full-time position with Gov’t. Benefits (SSS, Philhealth, etc.)

Non-negotiable Requirements:

  • Stable Internet Connection (at least 10 Mbps)
  • Laptop or PC w/ Webcam (Online Recruitment Process)
  • Cebu residents only


Ideal Candidate:

  • MUST have at least 3 years’ experience in any of the following roles:

Virtual Assistant / Executive Assistant / Employee in a BPO, KPO or Shared Service company (Analyst, C/TSR, SME, Finance, Operations Support etc.).

  • Must have completed at least 2 years in any undergrad degree
  • MUST have excellent written and verbal English
  • MUST have at least Intermediate Microsoft Office skills (skills in other software or CRMs will be in advantage)
  • Tech savvy with good customer service skills
  • Excellent communication and interpersonal skills
  • Excellent Analytical & Problem-solving skills
  • High attention to detail
  • Strong organisational and multitasking skills
  • Excellent Time management skills
  • Good Decision-making skills
  • Flexibility and can-do attitude
  • Ability to work autonomously and is a team player

About VA Platinum:

We are not your average Virtual Assistant provider in the Philippines. Everything we do focuses on being extraordinary. From our superstar staff to our business coaching services, our culture, and impressive systems. Visit our website at

Other Cebu-Based Career Opportunities:

  • Financial Planning VAs
  • Mortgage Broking VAs
  • Executive Assistants
  • Digital Marketing Specialists
  • Team Leaders
  • LinkedIn Specialists
  • Fullstack Developers
  • SEO Specialists
  • Paraplanners (anywhere in the PH)
  • Mortgage Parabrokers (anywhere in the PH)

Know more about our open positions here:

Salary: ₱25000 - ₱30000
Address: 11th Floor e-Bloc 5. Inez Villa St. Cebu IT Park, Lahug, Cebu City