* Provide support for daily operations
* Provide expertise and technical knowledge about an application or suite of applications
* Answer queries and resolve issues with software applications and escalate or close tickets as necessary.
* Maintain and update technical documents and procedures
* Train users on specific applications and document creation
* Other tasks as required
* Resourcefulness and adaptability in a changing environment
* Good ability to analyze, solve and monitor problems
* Good organizational and priority skills and ability to manage multiple tasks simultaneously
* Capacity (and interest) in learning and adapting to new concepts, technologies, and environments.
* Must also want to learn existing custom apps (the learning curve can be longer).
* Ability to troubleshoot.
* Strong English/Fluent.
*Familiar with the software development cycle
Salary: ₱25000 - ₱35000
Address: FPT Software Suite A, Level 14, Robinsons Summit Center, 6783 Ayala Avenue, Makati City 1226
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