search

Technical Support Representative ( Davao Based)

Description:

As a Technical Support Representative, you will be responsible for identifying customer’s concerns through phone; which includes but not limited to basic troubleshooting, system and equipment issues, installation, operational functions, and maintenance. You will be carefully attending to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.



Requirements:

  • Preferably with 1-year customer service experience/technical support (troubleshooting voice, VoIP, data, and video) in a call center environment.
  • Completed Senior High School or it’s equivalent (2nd year college).
  • Computer and IT related courses are a plus. (not required but preferred)
  • Legal age of employment; at least 18 years old.

Salary: ₱20000 - ₱25000
Address: Davao City