Team Leader (US FInancial Account)
Roles and Responsibilities:
- Responsible for best in class delivery on Client / FIS defined SLAs
- Would be responsible for developing Coach’s and SMEs on process skills and other competencies.
- Ensuring high levels of employee satisfaction translating into process innovation and high retention rates.
- Responsible for instilling a culture of “passion for work” “integrity” and “consistency in performance”.
- Candidate must possess at least a Bachelor’s/College Degree, any field.
- At least 2 years Supervisory experience in the same field is required for this position.
- Strong background in handling US financial (Voice-Customer Service) Campaign is a must.
- Applicants must be willing to work in McKinley West, Taguig City.
Salary: ₱10000 - ₱15000
Address: McKinley West