1. Process consultancy for critical projects
2. Work with respective GH/SPM/PM on start of new project/ work package to conduct the project criticality assessment rating using project criticality assessment rating tool and share the rating and report with respective GH/SPM/PM
3. Ensure that project management processes are adhered as per the project management treatment specified in the Tailoring guideline.
4. Handle – End to End Transaction Quality & Process Improvements for the outsourced process.
5. Analyse trends at an IDU level based on metrics collected from projects in the IDU
6. Contribute to bids and customer presentations
7. Drive quality initiatives for the IDU
8. Provide MIS to the IDU Head
9. Participate in audits and reviews
10. Ensure timely closure of audit NCs
11. Monitor and improve process compliance and performance for the IDU
12. CSAT action planning and tracking for the IDU
13. Provide pre-sales support
14. Handle escalations
15. Participate in process definition and improvement initiatives
16. Mentoring Quality Consultants
Salary: ₱70000 - ₱75000
Address: 6F eBloc 3 IT Park Apas Cebu City
Apply at Bossjob.ph today!