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Psychology Graduate or RPM – Quezon City, NCR

Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.(sm)

Senior Wellness Coordinators work in an inbound provider call queue as well as outbound calls to members.


Primary Responsibilities:

  • Data collection in a provider facing role; input into multiple documentation systems
  • Coordinate information to clinical team partners
  • Provide behavioral health benefit education
  • Follow up calls
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so


For those who want to invent the future of health care, here’s your opportunity. We’re going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life’s best work.(sm)



Requirements:

Required Qualifications:

  • Bachelor’s degree in social work, psychology or related field (Fresh graduate)
  • Proficient use of computer, including internet searches and MS Office applications
  • Strong oral and written communication skills, specifically telephone skills
  • Demonstrated effective organizational skills and scheduling skills as observed in day-to-day work
  • Excellent customer service skills
  • Excellent interpersonal and problem-solving skills
  • Strong spelling and highly legible handwriting; type 30 – 40+ wpm accurately
  • Attention to detail, as observed in day to day work
  • Creative problem-solving skills with the ability to use community and network resources to meet members’ needs
  • Excellent time management and prioritization skills
  • Ability to demonstrate flexibility, ability to follow through on all tasks in a timely fashion, good attention to detail and a willingness to learn
  • Strong team player and team building skills
  • Ability to handle sensitive issues with members and providers in a confidential manner
  • Ability to demonstrate initiative in achieving individual, team, and organizational goals and objectives
  • Ability and flexibility to assume responsibilities and tasks in a constantly changing work environment

Preferred Qualifications:

  • Graduate of social work, psychology or related field with working experience
  • Managed care experience
  • Casework experience at hospitals, social service agencies or community mental health centers
  • Medical / Behavioral setting experience (i.e. hospital, managed care organization, or joint medical/behavioral outpatient practice)
  • Dual diagnosis experience with mental health and substance abuse
  • Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
  • Experience working with low-income populations
  • Experience working with the aged, blind or disabled
  • Working knowledge of community-based resources and services

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



Optum is a drug-free workplace. © 2020 Optum Global Solutions (Philippines) Inc. All rights reserved.

Job Keywords: Psychology Graduate, Psychology, Psych Grad, RPM, Registered Psychometrician, Social Work, Customer Service, MS Office, Telephoning, Quezon City, NCR, National Capital Region

Salary: ₱15000 - ₱25000
Address: Quezon City, Philippines