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Open to Fresh Graduates | Customer Service Representative | Cebu Based (EL 1211)

Description:

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!

Responsibilities:

 

  • Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
  • Resolve problems and issues in a professional manner and engage with customers to identify additional needs
  • Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
  • Achieve challenging individual, team and contact center targets

  

*What we offer:

 

  • Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
  • Expanded maternity leave up to 120 days*
  • Expanded paternity leave up to 30 days*
  • Employee Stock Purchase Plan
  • Loyalty and Christmas Gift
  • Inclusion and Diversity Benefits
  • Night Differential
  • Allowances
  • Car and Housing Plan
  • Company-sponsored trainings, upskilling, and certification
  • Flexible Working Arrangements
  • Healthy and Encouraging Work Environment

 

*Terms and conditions apply



Requirements:

Qualifications:

 

  • Graduate of any Bachelor’s degree
  • Undergraduates are welcome to apply
  • Must have good English communication skills
  • Willing to work on holidays, weekends, shifting schedules and extended working hours
  • Willing to work in Accenture Cebu
  • Willing to go back on-site once recalled

Salary: ₱15000 - ₱25000
Address: 16/F Ebloc2, W Geonzon St., Cebu I.T. Park, Lahug, Cebu City, Cebu