Loans Processors (Australian Mortgage experience required) with Sign-on Bonus – Dayshift




About the role:

We are looking for a self-driven, dedicated, smart, and reliable go-getter to join our team in Mortgage Broking! You will assume full responsibility to guide new home purchasers through the loan process from loan application to loan approval and settlement. You’ll prequalify prospective buyers, review financing options, and assist in repairing credit-challenged purchasers as needed. You also serve as the primary point of contact for homebuyers throughout the home buying process.

Task and Responsibilities:

  • Provide admin support to the Mortgage Broker
  • Assist in the Loans Application Process (Loans processing, credit analysis, parabroking, etc.)
  • Complete data entry of applications and prequalify clients for loans
  • Track the status of loan applications from lodgement to settlement
  • Liaising with banks, solicitors, and clients as necessary
  • Complete day to day general admin duties for existing and new customers
  • CRM Management ensuring client database is kept up to date
  • Conduct needs analysis, product assessment, and funding position based on the client’s situation.
  • Manage the Loan process from submission to settlement
  • Liaise with both the Lender and Client by providing real-time updates on the application process
  • Always ensuring that Loans adhere to and meet all the strict regulatory guidelines. 

What’s in it for you?

  • Dayshift schedule with weekends off
  • HMO Day 1 + 3 dependents. for free
  • Competitive Package and benefits
  • Annual Leaves
  • Full-time position with Gov’t. Benefits (SSS, Philhealth, etc.)
  • Work from home set up due to CoVid (equipment/PCs will be provided)

Non-negotiable Requirements:

  • Stable Internet Connection (at least 10 Mbps)
  • Laptop or PC w/ Webcam (Online Recruitment Process)


Ideal Candidate with experience:

  • At least 2 years of relevant experience in Mortgage Broking (Parabroking, Credit Analysis, Loans Processing,etc.)
  • Must have a strong personality with leadership qualities who is passionate to drive process development/enforcement
  • Excellent verbal and written communication skills
  • Familiarity with current technologies, like desktop sharing, cloud services and VoIP
  • Experience with word-processing software and spreadsheets (e.g. MS Office)
  • Knowledge of online calendars and scheduling (e.g. Google Calendar)
  • Excellent phone, email and instant messaging communication skills
  • Excellent time management skills
  • Solid organizational skills
  • Self-directed and able to work without supervision
  • Strong customer service and presentation skills
  • Must have the ability to multitask projects
  • Must also be able to motivate themselves and work independently

About VA Platinum:

We are not your average Virtual Assistant provider in the Philippines. Everything we do focuses on being extraordinary. From our superstar staff to our business coaching services, our culture and impressive systems. Visit our website at 

We are also hiring candidates without Mortgage Broking experience!

Ideal Candidate without experience:

• Must have at least 3 years experience in any of the following roles: Virtual Assistant / Executive Assistant / Employee in a BPO, KPO or Shared Service company (Analyst, Finance and Banking, Operations or Client Support, etc.).

• Experience in Mortgage Broking, Loans Applications, and related fields is a plus.

• Must have completed at least 2 years in an undergrad course

Other Cebu-Based Career Opportunities:

  • Financial Planning VAs
  • Mortgage Broking VAs
  • Executive Assistants
  • Digital Marketing Specialists
  • Social Media Managers
  • Team Leaders
  • LinkedIn Specialists
  • Customer Service / IT Help Desk Representatives
  • Paraplanners (anywhere in the PH)
  • Accountants and Bookkeepers (AU Accounting)

Want to know more? Check out our open positions here:

Salary: ₱30000 - ₱35000
Address: 11th Floor e-Bloc 5. Inez Villa St. Cebu IT Park, Lahug, Cebu City