JR Splunk Engineer


8X5 Support Onsite Support for 1 year

SPOC between Trustwave and bank client

Support services:

> Managing and handling alerts, dashboard and playbooks between bank client SOC team and TW SOC

>Monitoring and triage support including incident ticketing and escalation during business hours

>Incident Reporting and Resolution coordination


Splunk knowledgeable and to also be able to access TrustWave Dashboard

SLA will be the standard SLA provided by TW to their Managed Security Services ( SIEM ) ( Change Management, Technology replacement, Incident Management and Threat Detection SLA’s) within 8X5 coverage

Scope: Monitor BDO Splunk and TW dashboard also personnel will be in charge of filing and monitoring for MSS tickets and accessing the support portal of TW. No other engine/portal only BDO and TW.

Salary: ₱35000 - ₱40000
Address: Makati City