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IMPLEMENTATION ENGINEER

Description:

Functional overview

With the industry’s #1 Continuous Testing platform, Tricentis is recognized for reinventing software testing for DevOps. Through agile test management and advanced test automation optimized to support 150+ technologies, we provide automated insight into the business risks of your software releases—transforming testing from a roadblock to a catalyst for innovation. The result is accelerated software delivery speed, improved cost efficiency, and reduced business risk.

Tricentis is the only vendor to achieve “leader” status in all three top analyst reports (i.e., the “Triple Crown.”) This honor is based on our technical leadership, innovation, and a Global 2000 customer base of 1500+ companies, including global enterprises such as Allianz, ANZ Bank, Cisco, Dolby, Experian, First Data, HSBC, Merck, Office Depot, Samsung, Swiss Re, Starbucks, Telstra, UBS, Vodafone, Whole Foods, and WorldPay. Customers rely on Tricentis to achieve and sustain test automation rates of over 90 percent—increasing risk coverage while accelerating testing to keep pace with Agile and DevOps.

Tricentis has a global presence in Austria, Australia, Belgium, Denmark, Germany, India, Netherlands, Singapore, Switzerland, Poland, United States, and the UK.

Duties and responsibilities

  • Interacting directly with current and prospective customers to ensure Tricentis’ testing tools are installed and working in their environment including initial product configuration to integrate with customer systems and tools
  • Install, configure, and support relational databases such as PostgreSQL, MSSQL, Oracle DB, and IBM DB2
  • Install, configure, and support NoSQL databases such as MongoDB, Redis
  • Install, configure, and support common industry tooling such as Elasticsearch, Jira, and Jenkins
  • Deploy containerized applications using CNCF tools and industry standard tooling (Docker, CRI-O, Containerd, Podman)
  • Manage containerized application deployment using CNCF tools and industry standard tooling (Kubernetes, OpenShift)
  • After Tricentis software is installed, validate basic functionality for each client installation to ensure client expectations are met and software is working optimally
  • Assist the Customer Success Managers, Engagement Managers, and Consultants by engaging to meet quick turnarounds for troubleshooting customer issues across US, Europe, and Asia, periodically working outside of US office hours
  • Participate with Development, Engineering, Product Management and QA for Application Installability & User Acceptance Testing
  • Provide customer assistance with On Premise product updates upon release
  • Advising customers on best practices for network, security, and hardware configurations to optimize the use of Tricentis’ products
  • Interacting with the Customer Success, Technical Support and Product Development, Product Management teams to escalate and resolve product issues
  • Potential onsite travel to visit customer sites (lt;5%)



Requirements:

Minimum competencies

  • Understanding of Cloud Native best practices
  • Experience implementing CI/CD pipelines
  • Experience with continuous delivery and automation tools
  • Familiarity with connecting ALMs, build servers and automation frameworks (e.g. JIRA, Jenkins, etc.)
  • Experience with Atlassian Products (Jira, Confluence) and integrating applications with the Atlassian ALM software suite.
  • MSI Installer Troubleshooting
  • Additional skills in the following are a plus: DotNet Core, Powershell, C#, JAVA, JVM, Node.js, Bash

Minimum qualifications

  • Minimum 3 years of experience in an Engineering or DevOps role
  • S. in computer science or software engineering or equivalent experience
  • Excellent written and spoken communication skills
  • Experience working with cross-functional teams located in multiple time-zones
  • Experience with Linux and Windows OS administration
  • Experience working with common Relational and NoSQL databases (PostgreSQL, MSSQL, MondoDB)
  • Experience working with Infrastructure-as-a-Service (IaaS) and cloud platform operations (AWS, Azure, GCP)
  • Experience working with container deployment platforms (Docker, CRI-O, Containerd, Podman)
  • Experience working with container orchestration platforms (Kubernetes, OpenShift)
  • Experience with package management, configuration, and troubleshooting Linux applications
  • Experience with application deployment, configuration, and troubleshooting Windows applications
  • Experience with user authentication methods and applications (Active Directory, LDAP, SSO, OAuth, SAML, Federation Server, Okta)
  • Working knowledge of Enterprise Network Infrastructures, Enterprise Firewall Configuration, Application Load Balancing, OS Firewall configuration

Salary: ₱10000 - ₱15000
Address: Taguig, Philippines