Description:
Strikingly is looking for a Customer Support Agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.
Requirements:
This project requires:
– Customer support experience in a fast-paced environment
– Great English communication skills, both written and oral
– Should love making customers happy!
– Should have the ability to assess each customer’s issues
– Knows how to deal with difficult customers/clients
– Has good analytical and problem-solving skills
– Has good accurate records keeping
– Must be a good team player
– Can work with minimal supervision
– Ability to prioritize and multitask
– Knowledge of Domains, SEO, and Analytics is a plus!
– Must be able to work remotely and full-time (at least 40 hours per week)
What We Offer:
– Convenience in working from home
– Fun and collaborative international working environment
– Opportunities for career advancement
– Training and growth opportunities
– Paid leave with tenure of one(1) year and above
Salary: ₱15000 - ₱20000
Address: Lipa City, Batangas