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Customer Support Representative

Description:

We are hiring experienced Customer Success / Customer Support Representatives/Officers to help us keep growing. If you’re dedicated and want to work remotely from home, our company is an excellent place to grow your career. Don’t hesitate to apply.



Requirements:

Skills/Requirements:

 

  • Candidate must possess at least a Bachelor’s Degree in any field
  • Excellent communication skills
  • Proficient in spoken/written English
  • Experienced in chat, phone and email support

 

Responsibilities:

 

  • On-board new customers
  • Approach customers for feedback
  • Conduct customer satisfaction surveys
  • Gather and analyze requirement feasibility
  • Handle special requirements from customers
  • Interact with customers on chat/phone/email
  • Answer customer questions and resolve issues
  • Work with the QA team to ensure timely delivery
  • Build and send quotes as per customer requirements
  • We are looking for remote candidates who can work in the North American time zone. 

Salary: ₱10000 - ₱20000
Address: Homebased