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Customer Service Representative

Description:

  • Provide excellent customer service
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Perform customer verification
  • Direct requests and unresolved issues to designated resource
  • Record details of inquiries, comments, complaints and actions taken
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process



Requirements:

  • High school graduates are welcome to apply
  • No BPO experience required
  • Willing to work on shifting schedule
  • With Excellent English Communication Skills
  • Willing to start ASAP

Salary: ₱15000 - ₱20000
Address: 6th Floor eBloc 3 IT Park Lahug Cebu City