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Customer Loyalty Agent (Sales + CS) |Start ASAP

Description:

A SNAPSHOT OF YOUR ROLE

Your day could see you:

· Understanding customer business challenges.

· Developing the solution and designing the architecture to solve the customer need.

· Establishing business cases and helping customers choose our solution.

· Provide excellent customer service

· Take ownership until issue is resolved

· Coordinating with order writers, engineer and customer to provision orders timely.

A BIT ABOUT YOU

· Bachelor’s degree or six or more years of relevant work experience.

· two or more years of work experience in business to business sales

· Customer service back ground

· Proficient in English



Requirements:

EVEN BETTER IF YOU HAVE

· Knowledge of telecom services and benefits of data, voice, cloud, managed services IT, security, mobility, and TV

· Handled an array of customer service issues such as billing, contract renewals, repair, and account reviews

· Worked on a sales team and met challenging sales targets.

Salary: ₱20000 - ₱30000
Address: Pasig