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Customer Care Specialist – Temporary Work From Home

Description:

Customer Care Specialist is responsible for handling inbound and/or outbound customer contacts for the project including questions on products and Customer/Support including billing and rate plan questions and changes, customer retention, up-sells, data product, and service technical support, troubleshooting, sales and addition of new lines of service.



Requirements:

  • High School graduate
  • Has minimum of 20 Mbps internet connection at home
  • 2 yrs+ Call Center experience (with Telco background)
  • Excellent English communication skills
  • Highly customer-focused with a good understanding and working knowledge of product support
  • Customer-oriented and enthusiastic
  • Flexible to work on a shifting schedule (24/7 support)
  • with strong internet connection at home
  • Amenable to work from home and/or onsite

Benefits

As well as the fantastic opportunity to partner with huge global brands and pursue an exciting career with a rapidly growing BPO leader, the company prides itself on a fun, healthy, and encouraging work environment in the premium district of Mckinley Hill, Taguig.

We also reward our staff with great benefits including:

  • 13th & 14th Month Pay
  • HMO/Medical and dental coverage with 1 Free Dependent
  • Free Life insurance
  • Monthly Non-taxable allowances upon regularization
  • Vision Care & Medical Allowance yearly
  • 20% Night differential
  • Annual Increase based on performance
  • And much much more!

Salary: ₱25000 - ₱30000
Address: McKinley Hill, Taguig City