Compliance/KYC QA



Employees in this level provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature. Requires in-depth experience and an advanced proficiency knowledge level in several aspects of a process. Provides detailed and comprehensive support/expertise to 1 or more areas of business by taking on and being responsible for associated organizational/operational/process management tasks. Delivers, within a broad and integrated environment, high-quality (custom) solutions for the processing of standard products/files. Is considered a specialist in a number of processes/products (high risk related) and usually works on a day-to-day basis in an environment of a medium level of complexity with minimal supervision. Has basic knowledge of the latest developments in the internal market and integrates this knowledge into day-to-day activities. Reports deviations to the appropriate person/body. Understands the mission and vision of the company and has the ability to integrate this in day-to-day activities or as input for projects. Acts in line with ING rules and policies.

  • Conduct regular FEC, AML, FATCA, CRS and ESR monitoring (Quality Assurance reviews)
  • Support in functional oversight of business embedding and operational effectiveness of FEC, AML, FATCA, CRS and ESR policies and procedures.
  • Reach out to relevant stakeholders with regards to queries, supporting documents and disagreements with 2LoD and CAS for closing reviews.
  • Provide QA reports to WB-Regulatory Operations as deliverables; ensure follow up actions taken up to satisfaction.
  • Assist in the implementation or rollout of new FEC policies, local AML regulations and procedures to affected GSO units.
  • Advise on issues related to risk assessment, policy and process. Pro-actively engage in process improvement.
  • In addition to the above mentioned tasks other activities and responsibilities may be individually defined



  • Banking and finance work experience specifically KYC procedures, regulatory compliance, controls, audit in a financial delivery center of a global bank, a financial institution, or from a consulting firm
  • Capable to train others, transfer knowledge and share expertise with KYC teams
  • Highly organized and agile
  • Able to work well, apply sound judgment and make timely decisions under pressure
  • Good communication and presentation skills
  • Able to clearly present point of view during AML technical discussions by presenting rationale and supporting arguments

Salary: ₱40000 - ₱55000
Address: World Plaza Bldg., 5th Avenue, E-Square Zone Crescent Park West, Bonifacio Global City Taguig.