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College Undergrads Needed | Customer Service Agent | Healthcare Account

Description:

Get hired today and start working from home* ASAP!

  

*Disclaimer: Work-from-home setup is temporary. You will be required to report to our Glorietta 1 site (Makati City) after the pandemic. Our recruitment team will discuss other employment details with you during your interview.

WHY YOU SHOULD JOIN SYKES

  

SYKES is the best company where you can work, learn and grow. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. That means that you get to work with the world’s biggest brands and industry leaders! Here are some of the other benefits of working in SYKES:

  • Competitive salary, account-specific benefits and performance incentives*
  • Night differential and night shift allowances
  • Paid sick and vacation leaves
  • HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents
  • Life Insurance
  • Study Assistance Program
  • Cool office spaces and employee-centric facilities
  • Accessible locations
  • Mentoring and development programs for career growth opportunities
  • Exclusive discounts in partner establishments
  • Company-sponsored interest clubs
  • Employee engagement activities
  • Volunteer programs
  • SYKES has been in the Philippines for more than 20 years and is considered the country’s first multinational contact center!

*Term and conditions apply.

*The compensation package is inclusive of incentives and allowances. The basic salary varies depending on your assessment.



Requirements:

What are we looking for?

  • Completed at least 2 years of college education
  • Healthcare (BPO) background is an advantage
  • Basic knowledge of computer usage and internet navigation
  • Can communicate in English
  • Must be willing to report to our Glorietta 1, Makati Site
  • TIP: Have your SSS and PAG-IBIG numbers ready for faster application processing!

Working under the new normal

SYKES Philippines’ COVID-19 Response

  

Our employees’ safety is of utmost importance to us. As more employees are returning to report on-site, we have ensured that we follow strict protocols and measures mandated by the government.

  

Time and again, we assure all our employees that we follow rigid cleaning and disinfecting practices on-site. We also instruct employees to stay home if they are experiencing symptoms or are ill. We have also implemented the following as additional defense from COVID-19: 

 

  • Undergoing SYKES’ sanitation and re-entry protocols (thermal scanning, foot bath, health questionnaire, and placement of alcohol/sanitizer dispenser within their workspaces and in the common areas)
  • Strict implementation of no face mask, no face shield, no entry policy
  • Emphasized education on-site including proper handwashing, wearing of masks and shields, as well as social distancing
  •  Rigid cleaning, misting, and sanitation protocols are also implemented to ensure that our sites are safe and clean. This includes deploying air purifiers/cleaners, cleaning air-conditioning units and their filters, and incorporating proper ventilation with the use of industrial blowers and exhausts within the sites
  • Disinfections carried out by our partner supplier, done thrice a week to ensure on-site safety

 

 Additionally, we have also reinforced our employee programs, launching the following:

  • SYKES Mind Matters (Mental Health Program)
  • SYKES COVID-19 Home Care Program
  • SYKES Armor (Vaccination Program)

  

At SYKES, our employees’ comfort, safety, and well-being will always be our top priority.

 

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ATTESTATION 

By submitting your application, you acknowledge that you have read and understood SYKES Recruitment and Privacy Policy (https://www.sykes.com/philippines/sykes-recruitment-and-privacy-policy/). You attest that the personal information you provided, such as, among others, those pertaining to your academic and professional qualifications are accurate, true, complete, and not misleading.

In addition, you give your consent to SYKES to verify the information you have provided relative to your application. This includes checks with your previous employers, academic and/or professional institutions and other agencies as permitted by law.

You further understand that SYKES is committed to ensuring the confidentiality of your personal data through the institution of appropriate legal, organizational, physical and technical measures to protect such data consistent with applicable privacy and data security laws. You confirm and consent to SYKES (i) collecting, processing and updating your personal data in connection with your employment application and the provision of services through the Sykes e-Recruitment (e-Rec) portal; (ii) publishing your personal data via SYKES e-Rec portal (iii) transferring of your personal data to Sykes affiliates, vendors and third parties in accordance with existing laws and regulations.

You are also aware that you are entitled to know whether SYKES holds your personal data, that you have the right to access your personal data, and that you may request for its supplementation, correction, or deletion, in accordance with local laws, as may be applicable. However, you acknowledge that certain personal data may be exempt from such access, correction and deletion requests pursuant to applicable data protection laws and regulations.

You confirm and consent to receiving alerts and notices from SYKES regarding important events, deadlines and schedules, HR announcements and other matters of interest related to your work application and possible employment with SYKES.

Salary: ₱15000 - ₱20000
Address: Makati