Business Analysis Specialist


Role Description

Understands & analyzes business problems and needs; Translates, captures and documents requirements , providing high level solutions that leverage product capabilities and best practices in order to produce optimal technology solutions.

Key responsibilities

1.     Analyzes and documents business and technical requirements that best reflect customer needs; Translates the requirements into prioritize epics/features, supporting the release and iteration planning.

2.     Advises customers based on product capabilities and best practices , leveraging reuse and ensuring high business value

3.     Provides and designs, based on pre-defined solution architecture, an integrated high-level solution that fit customer’s business & operational needs.

4.     Effectively participates in and/or leads formal and informal reviews with stakeholders, applying knowledge and experience and providing technical perspective and support; Performs demonstrations of solutions to users.

5.     Support development teams during the iterations (provide business clarifications, adjustment to risks, change in scope, reprioritize and approve “done” stories and features during demo’s).

6.     Responsible for communicating the solution to customers’ business and/ or IT personnel, explaining the details of new solutions and their impact on business processes and ensuring that the customer understands the solution.

7.     Follows up on solution design issues in his/her domain until solution is signed off and supports the resolution of configuration/ implementation-related issues if and when they arise (for example, overseeing ordering processes across various customer types and products, leading all product catalogue models and designs, etc.).

8.     Prepares solution-related documents and specifications; May also configure the solution, and create, execute and maintain test plans when applicable.

9.     Identifies product gaps and recommends enhancements to the product core team


Critical Experiences

1. At least 4-5 years’ of experience in business / system analysis, working with customer on requirement and business processes definition, in a variety of complex situations, in telecom industry and/or IT.

2. Wide knowledge of Kenan B&F

3. Experience in working in and/or leading a team of cross domain solutions

4. Proven ability to present solution using various methods (presentations, demos, etc.)


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Degree in Computer Science or Industrial Engineering & Management – Information System

Core Competencies

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·        Builds Valuable Customer Relationships

·        Teaming Across Boundaries

·        Interacts with Respect

·        Displays Confidence and Curiosity

·        Demonstrates Excellence and Professionalism

Role Competencies

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·        Analytical Thinking and Problem Solving-Expected Proficiency Level: 2

·        Business Partnership-Expected Proficiency Level: 2

·        Communication with Impact-Expected Proficiency Level: 3

·        Consulting-Expected Proficiency Level: 2

·        Development of Business Solutions-Expected Proficiency Level: 2

·        Integrative View-Expected Proficiency Level: 2

Salary: ₱200000 - ₱305000
Address: Taguig