APPLY NOW!!! US Cruise Reservations Account

  • Full-time
  • Quezon City
  • Posted on August 6, 2022
  • Apply job


Work Condition: Permanent – Full-time Employment

Work Type: Blended – OUTBOUND

Work Schedule: Shifting – US

Work Arrangement: Onsite Reporting Site: Eastwood – MDC 100

Salary Package: 23,000.00 all in package (18k Basic + 2k Non Tax Allowance + 3k Campaign Allowance)



Sales target: Proactively use all available resources in order to generate targeted revenue of deposited new direct bookings 

annually; from both past and prospective customers, for Princess Cruises.

Manage own time and priorities, to efficiently contact and service leads

Build and maintain relationships with contacted leads to facilitate repeat business 

Champion and be an ambassador for the Cruise Holiday team including working with and developing outbound processes

Display excellent customer service and exceed customer expectations at every opportunity; including (but not limited to) selling the right cruise holiday to meet customer needs 

Incorporate key messages and strategies to ensure the best outcome for the customer and the business , including brand compliance

Utilize and develop creative selling techniques, including up-sell and cross-sell options to customers; promoting certain sailings as directed by the business

Guide and influence contacted leads to make a booking using selling skills and strategies 

Proactively develop a lead follow-up process and strategy, including diary management to contact leads in a timely manner and the provision of further information and/or relevant brochure

Take initiative to provide feedback and suggestions to the team and wider Customer Service department on process and procedural improvements

Maintain the highest standards of professionalism in all interactions, creating a positive image of the products and the Company

Challenge all levels of management utilizing correct channels, where facts and evidence require

Commit to and demonstrate the values and behaviors of Customer Service and the wider department / Company

Other duties as required

Salary: ₱15000 - ₱25000
Address: Quezon City