Your day-to-day in a nutshell:
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
High School or Senior High School graduate required
Minimum of six (6) months of prior sales experience (to include upsell and cross-sell) required
Previous work experience in the healthcare industry or work experience with senior living/care desired
Exceptional verbal and written communication skills
Ability to demonstrate empathy, composure, and pleasant tone
Ability to resolve customer conflicts while supporting company policies
Ability to understand customer issues and gain agreement on the issue
Exceptional problem-solving skills.
Highly effective organizational skills.
Proficiency in systems navigation
Salary: ₱30000 - ₱35000
Address: Quezon City
Apply at Bossjob.ph today!