Talent Aquisition Specialist I TeleTech Cebu - Job Hiring

Job Overview

Date Posted: May 23, 2013
Category: Call Center, Customer Service & Technical Support
Job Title: Talent Aquisition Specialist I TeleTech Cebu
Work Type: Fulltime
Salary: Confidential
Work Location: Ground Floor, eBloc Tower 2, Geonzon St., Asiatown IT Park, Cebu City, Cebu
Hiring Company: TeleTech Cebu
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Job Description & Requirements

Join our world of possibilities…

TeleTech has become the premier name in Customer
Management Solutions by targeting the needs of our global
clients and delivering the services and people they need to
succeed. We have more than 40,000 employees in over 80
customer management centers in key global locations.
TeleTech is blossoming in the Philippines having supported the
world’s largest companies in the Philippines since 2001. Our
passion for helping clients better serve their own customers is
unequalled in the industry. We’re looking for dynamic, service-
focused people who share our high level of commitment.


Talent Aquisition Specialist I
Cebu (Cebu City) (Central Visayas) – Asiatown IT Park

  • Achieve 100% of assigned agent recruiting targets
  • Understand key business objectives, timeframes, legal issues, and requirements associated with each new client.
  • Understand candidate selection process.
  • Understand the key success metrics associated with hiring goals. These include:
    • Cost per Hire (goals will vary by business unit)
    • New Hire First Day No Call No Show percentage
    • Hiring timeline and time to fill open positions
    • Meeting client hiring requirements (varies based on client and ramp)

    60-day attrition rate for new hires

  • Support TeleTech’s Employee Referral Program.
  • Ensure a positive experience for every candidate
  • Conduct efficient and effective interviews
  • Ensure compliance with TeleTech’s hiring processes for each client


    Job Requirement

  • Desire to achieve aggressive recruiting goals under tight deadlines
  • Great interpersonal skills with candidates of all ages and backgrounds
  • Ability to articulate, interact and understand client needs and expectations
  • Ability to influence others by example, coaching, and mentoring
  • Experience with candidate tracking database, Excel, Internet, and other recruitment technology
  • Strong verbal and written communication skills
  • High level of integrity, judgment and follow-through
  • Strong attention to detail
  • 1-3 years of experience in customer service
  • Minimum 1 year recruitment experience


  • Preferred
  •  Behavioral Interviewing Certification
  • At least 2 years in call center
  • Working knowledge in Taleo

To apply online visit www.HirePoint.com. The
exclusive career gateway of TeleTech.


How to Apply

Apply at: Ground Floor, eBloc Tower 2, Geonzon St., Asiatown IT Park, Cebu City, Cebu EXTENDED HOURS! 7am-7pm | Monday to Saturday or send us your resume at: HotJobs@TeleTech.com

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Job ad posted by

Alfonso Paladin
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