|Date Posted:||February 12, 2014|
|Category:||IT, Programming, Systems & Networks|
|Job Title:||Systems Software Engineer|
|Work Location:||Building 39, Berthaphil II, Manuggal St., Clark Freeport Zone, Pampanga, Philippines 2023|
|Hiring Company:||NetCast BPO|
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Job Description & Requirements
Provide program development and daily operational administration for the IT systems including Five9. Analyze and resolve problems associated with server/network infrastructure including servers,network devices, Five9, phones, thin/zero clients and PCs. Monitor performance and resources and take steps to ensure optimal performance. Looking for an individual that can be part of our development team and assist with system technical support as well.
·Strong understanding of PHP
·Solid foundation of HTML and CSS and Webservices
·Strong understanding of SQL and MySQL database.
·Experience with automating work flows and reporting
·Perform system configurations, software installations, updates, and upgrades to Windows/Linux/Asterisks servers and other infrastructure systems including the network devices and Five9 system.
· Provide daily operational support and troubleshooting to call center, data entry and office users.
· Monitor system performance/availability and take appropriate proactive steps to maximize uptime.
· Monitor system security and take appropriate steps to resolve security breaches and prevent future attacks.
· Performs backup operations for organization by supporting current backup environment.
· Work with various IT teams to develop hardware and software specifications for new and upgraded systems.
· Designs, installs, configures, maintains and performs system integration testing of PC or thin/zero clients and server operating systems.
· Supports web access and electronic messaging systems, and maintains a secure system environment.
· Perform system backups and recovery and monitor system configuration to ensure data integrity and confidentiality.
· Keep current on emerging technologies and standards.
· Provide backup support for centralized administration & operations.
· Provide after-hours on-call support that may require travel to work and employee houses.
· Ensures that all systems and infrastructure applications comply with PCI
· Perform other duties as assigned by the Team Leader and the CTO
· Bachelors Degree in a technical discipline, preferably Computer Engineer, Electrical Engineer, or Electronics and Communications Engineer
· 3 to 5 years equivalent work related experience required. Call center IT experience is preferred but not required
· 3 to 5 years of proven experience administering Microsoft Windows and Linux operating systems and infrastructure applications to include: Windows 7/8 / 2003/2008/2012, CentOS/Ubuntu, Asterisk, PHP/MySQL, Lotus Domino/Notes, Cisco /Dell switches and routers.
· Strong working knowledge of Active Directory, Group Policy, and other key Microsoft administration concepts to include: Microsoft Terminal Services, License Manager and DNS
· Hardware experience with Dell servers, Dell EqualLogic, Cisco switches and routers, PCs and thin/zero clients
· Experience with virtualization technologies like VMWare, and/or nComputing
· Demonstrated working knowledge of Networking concepts: DNS, DHCP, SMTP, SNMP, TCP/IP. Scripting technologies: Perl, Shell, Powershell, VBScript, and Windows Batch o Security technologies: host-based security; SFTP, SSH; Symantec Enterprise Applications, Anti-virus, Spyware removal tools, Encryption.
· Experience designing and creating specification documents for servers.
· Experience administering system disaster recovery plans including testing and execution with procedure documentation.
· Certificate/License: CCNA, MCSE or MCSA preferred, but not required.
RATE is 25k to 40k
Building 39, Berthaphil II,
Manuggal St., Clark Freeport Zone, Pampanga,
Philippines 2023 (Green Gate, in back of Sutherland Building)
Contact Person: Archie Pineda
Email Address: hrd [at] 247talk [dot] net
How to Apply
Email Address: firstname.lastname@example.org Location:Building 39, Berthaphil II, Manuggal St., Clark Freeport Zone, Pampanga, Philippines 2023 (Green Gate, in back of Sutherland Building) Contact Number:09178085643 Contact Person: Archie Pineda