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URGENT HIRING FOR CALL CENTER AGENTS! **NO EXPERIENCE REQUIRED** BASIC SALARY UP TO 25K+++ APPLY NOW!

• Advertised: 2011-06-02
• Company: Excelasia
• Address: Makati
  

Responsibilities:

• Answers telephone and provides information/assistance to customers.
• Checks mail, fax and email to provide customer assistance.
• Operates computer/on-line guidelines for the purpose of responding to customer inquiries..
• Communicates with customer on the phone or via written correspondence to resolve concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
• Completes, processes and maintains applicable paperwork and records.
• Performs other duties as assigned.

Requirements:

• Candidate must possess at least a Vocational Diploma (2-yr Course), Bachelor’s/College Degree in any field.

• High school graduates with at least 2 yrs of call center experience are welcome to apply.
• Required skills: Customer service, Technical support, Sales, Upselling.

• At least 1 year of working experience in the related field is an advantage but not required.
• Fresh graduates with above average communication & comprehension skills are encouraged to apply.
• Applicants must be willing to work in Makati, Pasay, Taguig, Ortigas, Quezon City
• Earn as much as 25K Basic Salary plus incentives, allowances, benefits and night differential.

• Earn as much as 25K monthly plus incentives (depending on the account and call center experience)

• Please email your resume: (mcruz@excelasiaservices.com) mcruz (at) excelasiaservices (dot) com
• Email Subject: “CSR / TSR Post – M2MDC ” or you can contact me at 09175131653.
• FOR WALK IN APPLICANTS: Our office is located at 2295 Jannov Plaza Bldg 2 Pasong Tamo Ext, Makati City. We are open Monday to Friday from 8am — 5pm.   Please bring 2 copies of your updated resume and look for MARS CRUZ.